At Jolly Roofing, we believe great service starts with great people—and that means giving our technicians the training and support they need to succeed.
The Nashville division has been successfully using a formal two-week Technician Training Program, and that program now has a dedicated home at our Spring Hill Training Center. The former Spring Hill office has been transformed into a training environment where new technicians can learn, practice, and build confidence before stepping into the field.
A Strong Start from Day One
The new-hire experience begins well before a technician arrives for training. From posting open positions and reviewing applicants to coordinating interviews, completing onboarding, arranging travel and hotel stays, and making sure each new hire is ready for their first day, our goal is to make the process organized and welcoming from the start.
For technicians traveling to Nashville, the experience continues when they arrive. They have a central place to get settled, meet the team, and begin learning what it means to be part of Jolly Roofing.
Training the Right Way
The first two weeks combine classroom instruction and hands-on training, giving new technicians the opportunity to learn the knowledge, skills, safety expectations, equipment, and procedures they need to perform quality service work.
We work directly with new technicians to help them develop proper techniques and understand what is expected of them before they ever step onto a roof. The dedicated training environment allows technicians to learn in a controlled setting, ask questions, practice their skills, and build confidence before transitioning into the field.
After completing the two-week program, new technicians spend their first week in their home area working alongside an experienced Jolly Roofing technician. This additional field training allows them to put what they learned into practice while receiving guidance and coaching from an experienced team member.
More Than Just Training
The Spring Hill Training Center is also an opportunity to build relationships. Leadership has the opportunity to spend time with new employees, welcome them to Jolly, answer questions, and begin building connections with leadership from the very beginning.
That personal connection is an important part of the experience. We want our technicians to know they are joining a team, not simply taking a job.
Our Expectations
Training goes beyond learning how to perform a repair. Every Jolly Roofing technician represents our company, and we expect our technicians to take pride in the work they perform and the way they represent Jolly.
Our training emphasizes:
- Safety first
- Quality over shortcuts
- Professionalism and customer service
- Accountability and ownership
- Teamwork
- Doing the job right the first time
- Continued learning and improvement
Our customers should feel confident when a Jolly Roofing technician arrives at their building. We want them to know they are working with someone who is knowledgeable, professional, and committed to doing the job right.
Investing in Our People
The Spring Hill Training Center is more than a place to train technicians. It represents Jolly Roofing’s commitment to investing in our people and giving them the tools and support they need to succeed.
From recruiting and onboarding to hands-on training and leadership interaction, the Training Center creates a more organized, personal, and supportive experience for new employees—and gives them a stronger start with Jolly Roofing.
Train the right way. Work the safe way. Take pride in what we do. Provide top-notch service.
